Customer Service Management

Overview | Advance IP Contact Center | Enterprise SMS Software
  | Call Recording & Analyzes | Fax Server

Enhancing customer service & care is a highly concern for all organization, they are striving to keep their customers satisfied & served, they try to improve the processes and systems to effectively serve them on good manner. KTC provide business suite for the customer services that helps the call centers, quality monitoring & assurance & customer services to better improve the relationship with the customer and extend a quality services all the time.

Our solutions help the customers to improve the quality of services by advancing the call centers, improve record & analyze the customer call, communicate with the customer all the time by sending SMS for any update & progress, using centralized fax server for receive & distribution and so many other advantages.


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